Creative Community

Letters Alone Mean Nothing: How TypeCon Keeps the Craft and the Community Alive

The most powerful creative communities aren't the biggest ones—they’re the ones where expertise gets passed hand-to-hand like family recipes.

Creative Community

Why Community Isn't a Vibe—It’s a Strategy

The moment I realized I'd been designing competitive events backwards—and how shifting from audience-first to community-first thinking changed everything about engagement, retention, and lasting impact.

Creative Community

From Poll to Practice | Your Community Superpower, Unlocked

What kind of community builder are you? After nearly 20 years of hosting everything from intimate design meetups to massive virtual events, I’ve cracked the code on community building. Spoiler alert: there’s no single “right” way, and that's exactly what makes it work.

Poll Advice

The Server’s Guide to Marketing: Why Your Registration Numbers Are Just Empty Tables

Why your $2 tip taught me more about customer success than your conversion funnel ever will.

Customer Experience

Your Customers Want to Belong, Not Just Buy

Through community-driven events, I’ve watched businesses soar when they stop treating prospects like sales targets and start treating them like humans craving connection. The difference? Night and day.

Customer Experience

From Awkward to Awesome: The Secret Sauce of Memorable Interviews with Design Leaders

I’ve hosted hundreds of conversations from Adobe Creative Jams to General Assembly’s Brilliant Minds series, from Cheers & Tiers podcast episodes to countless industry panels—I’ve learned that interviewing is less about perfect questions and more about creating genuine human moments.

Event Hosting

Network = Net Worth: The Truth About Community & Career Success

Ever notice how some people seem to float effortlessly from opportunity to opportunity while others with identical skills struggle to get noticed? Spoiler alert: it’s rarely about talent alone.

Self-Development

From Pyramids to Podcasts: Capturing Community Memories In Conversations

This article is a behind-the-scenes look at how Cheers & Tiers: Design Leadership Tales Retold came to life—a podcast where my co-host Erik Cargill and I celebrate the bonds, stories, and exciting, tangled adventures of design community leaders.

Creative Community

Creative Community

Letters Alone Mean Nothing: How TypeCon Keeps the Craft and the Community Alive

Why Community Isn't a Vibe—It’s a Strategy

From Poll to Practice | Your Community Superpower, Unlocked

The Server’s Guide to Marketing: Why Your Registration Numbers Are Just Empty Tables

Your Customers Want to Belong, Not Just Buy

From Awkward to Awesome: The Secret Sauce of Memorable Interviews with Design Leaders

Network = Net Worth: The Truth About Community & Career Success

From Pyramids to Podcasts: Capturing Community Memories In Conversations

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